Terms & Conditions

1. Agreement

By engaging Ultimate Dunamis Digital Service, accepting a proposal or paying a deposit, you agree to these terms together with the scope set out in your project proposal. Where a signed proposal conflicts with these terms, the proposal prevails.

2. Services and scope

• Every engagement is defined by a written proposal listing deliverables, timelines and fees.
• Work outside the agreed scope is quoted separately and requires written approval before it begins.
• Timelines assume timely client feedback, approvals and provision of required materials.
• We may engage vetted specialists or subcontractors while remaining responsible for delivery.

3. Payments

• Projects typically require a 50% deposit to commence, with the balance due on delivery unless otherwise agreed.
• Retainer and management services are invoiced monthly in advance.
• Advertising spend, subscriptions, licences, plugins, stock assets and hosting are billed at cost and are not included in service fees unless stated.
• Invoices are payable within seven days. We may pause work on overdue accounts.
• All fees are exclusive of applicable taxes, bank charges and transfer fees.

4. Revisions

• Each deliverable includes the number of revision rounds stated in the proposal, typically two.
• Revision requests should be consolidated and submitted in writing.
• Additional rounds, changes of direction after approval, or new requirements are billed at our standard rate.
• Approval of a deliverable closes its revision cycle.

5. Intellectual property

• You retain ownership of all materials, trademarks and content you supply to us.
• Ownership of final approved deliverables transfers to you once all invoices are paid in full.
• We retain ownership of internal tools, frameworks, source templates, prompt systems and unused concepts.
• Third-party assets such as fonts, stock media, plugins and software remain subject to their own licences.
• Unless you request otherwise in writing, we may display completed work in our portfolio and marketing.

6. Client responsibilities

• Provide accurate briefs, brand assets, content and platform access in a timely manner.
• Nominate a single decision-maker for approvals.
• Respond to review requests within five business days to keep schedules on track.
• Ensure you hold the rights to any material you supply to us.
• Maintain your own backups of accounts and content where applicable.

7. Delays and inactive projects

If a project is inactive for more than 30 days due to outstanding client feedback or materials, we may archive it and charge a reactivation fee to reschedule resources.

8. Cancellation

• Either party may end an engagement with written notice.
• Fees for work completed or in progress up to the cancellation date remain payable.
• Deposits cover onboarding, planning and scheduling and are non-refundable once work has begun.
• Monthly retainers require 30 days' written notice of cancellation.

9. Confidentiality

Both parties agree to keep commercially sensitive information confidential and to use it only for the purpose of the engagement.

10. Results and limitation of liability

• We apply proven methods and best practice, but rankings, traffic, engagement and revenue outcomes depend on factors outside our control and cannot be guaranteed.
• We are not liable for indirect, incidental or consequential loss, including lost profit or data.
• Our total liability for any claim is limited to the fees paid for the specific service giving rise to the claim.
• We are not responsible for third-party platform outages, policy changes, account suspensions or software failures.

11. Governing law

These terms are governed by the laws of the Federal Republic of Nigeria. Disputes will first be addressed through good-faith discussion before any formal proceedings.

12. Changes to these terms

We may update these terms periodically. The version in force at the time your proposal is accepted applies to that engagement.

Contact us

Questions about this policy? Email Ultimatedunamiis@gmail.com or call +2348123209304.